Ekhaya Terms and Conditions

Detailed description of goods and/or services
Zenzele Fitness (Pty) Ltd is a business in the Fitness & Wellness industry that offers bespoke gym management services and equipment.Delivery policySubject to availability and receipt of payment, requests will be processed within 2 days and delivery charges (where applicable) confirmed by way email.
  1. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  2. Return and Refunds policy

The provision of goods and services by Zenzele Fitness (Pty) Ltd is subject to availability. In cases of unavailability, Zenzele Fitness (Pty) Ltd will refund the client in full within 30 days. 

  1. Customer Privacy policy
    Zenzele Fitness (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
  2. Payment options accepted
    Payment may be made via Visa and MasterCard.
  3. Card acquiring and security
    Card transactions will be acquired for Zenzele Fitness (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  4. Customer details separate from card details
    Customer details will be stored by Zenzele Fitness (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  5. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  6. Responsibility
    Zenzele Fitness (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  7. Country of domicile
    This website is governed by the laws of South Africa and Zenzele Fitness (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Address for legal documents: 1 Discovery Place, Sandhurst, Sandton, Johannesburg, 2196 Email: info@zenzelefitness.co.za  Telephone: +27(0)11 796 0705
  1. Variation
    Zenzele Fitness (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  2. Company information
    This website is run by Zenzele Fitness (Pty) Ltd based in South Africa trading as Zenzele Fitness (Pty) Ltd and with registration number 2014/040260/7 and 1 Director (Tumi Phake)
  3. (Your Company) contact details
    Company Physical Address:  1 Discovery Place, Sandhurst, Sandton, Johannesburg, 2196 Email: info@zenzelefitness.co.za  Telephone: +27(0)11 796 0705
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