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Zenzele Fitness are leaders in Wellness – we bring together tech, health and joy into a fully integrated holistic solution to provide a best-in-class experience for our clients. This is only possible with our dedicated and united team. Together we work hard, laugh and push our industry to new levels.

contact recruitment@zenzelefitness.co.za  (with job title) or click the button below.

 

Current Open Positions (see below for details):

  • Financial Assistant – Sandton
  • Financial Manager – Sandton
  • Business Development Consultant – Sandton
  • Club General Manager – Johannesburg CBD
  • Personal Trainer – Sandton
  • Wellness Coach (half day job)  – Parktown
  • Receptionist – Sandton
E

Personal Trainer

REPORTS TO: Financial Manager

LOCATION: Sandton

JOB DESCRIPTION

  • Exercise Science Diploma/Degree
  • Personal training certification
  • 3-5 years’ experience
  • Nutrition qualification
  • Must have own reliable transport

 

E

Financial Assistant

REPORTS TO: Financial Manager

LOCATION: Sandton

JOB DESCRIPTION

  • Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
  • Perform routine calculations to produce analyses and reports as requested by the finance manager.
  • Help oversee and manage individual accounts.
  • Create, send, and follow up on invoices.
  • Review and adhere to department budgets.
  • Collect and enter data for various financial spreadsheets.
  • Review and audit financial statements and reports ensure all calculations and data entries are correct.
  • Reconcile any discrepancies or errors identified by conversing with employees and/or clients.
  • Report any troubling discoveries or suspicion of wrongdoing to the proper authorities.
  • Collect information for and prepare payroll payments for employees.
  • Assist the financial Manager in creating financial reports on a regular basis.
  • Adhere to the company’s or organisation’s financial policies and procedures.
  • Answers question and provide assistance to stakeholders, customers, and clients as needed.
  • Attend finance department and company-wide meetings, sometimes assisting with financial reporting to managers and senior executives.
  • Suggest changes or improvements to increase accuracy, efficiency, and cost reductions.

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Knowledge Skill
Associate’s or bachelor’s degree in business, finance, accounting, or a related field familiarity with business principles and practices integrity
excellent mathematical skills computer skills, particularly with spreadsheets and calculation software honesty
understanding of data privacy standards customer-service skills
solid communication skills, both written and verbal

superior attention to detail

 

organisational skills
planning skills
problem-solving skills
analytical skills
critical thinking skills

 

E

Financial Manager

REPORTS TO: Chief Executive Officer

LOCATION: Sandton

JOB DESCRIPTION

Responsibility

Duties

  • providing and interpreting financial information
  • monitoring and interpreting cash flows and predicting future trends
  • analysing change and advising accordingly
  • formulating strategic and long-term business plans
  • researching and reporting on factors influencing business performance
  • analysing competitors and market trends
  • developing financial management mechanisms that minimise financial risk.
  • conducting reviews and evaluations for cost-reduction opportunities
  • managing financial accounting, monitoring and reporting systems
  • liaising with auditors to ensure annual monitoring is carried out.
  • producing accurate financial reports to specific deadlines
  • managing budgets
  • supervising staff
  • keeping abreast of changes in financial regulations and legislation.

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Skill

Degree in Finance/Accounting or related (essential)/CIMA advantageous. Post degree advantageous

Commercial and business acumen

Certified Public Accountant (CPA) license (essential)

Excellent communication and presentation skills

5 years of work experience as a Finance Manager (essential).

An analytical approach to work

Thorough understanding of Generally Accepted Accounting Principles (GAAP).

High numeracy and sound technical skills

Problem-solving skills and initiative

Negotiation skills and the ability to influence others.

Strong attention to detail and an investigative nature

The ability to balance the demands of work with study commitments.

Good time management skills and the ability to prioritise.

The ability to work as part of a team and to build strong working relationships.

The capacity to make quick but rational decisions.

The potential to lead and motivate others.

Excellent IT skills.

 

E

Business Development Consultant

REPORTS TO: Business Development Manager

LOCATION: Sandton. However, there will be a requirement to work at various sites from time to time.

JOB DESCRIPTION

Responsibilities

  • Generating leads to set up appointments with potential clients to establish rapport and present our products/services.
  • Stay abreast of new market initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Finding and developing new markets and improving sales.
  • Attending conferences, meetings, and industry events.
  • Developing quotes and proposals for clients.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Training personnel and helping team members develop their skills.
  • Developing growth strategies and plans
  • Managing and retaining relationships with existing clients
  • Increasing client base
  • Having an in-depth knowledge of business products and value proposition
  • Writing business proposals
  • Negotiating with stakeholders
  • Identifying and mapping business strengths and customer needs
  • Researching business opportunities and viable income streams
  • Following industry trends locally and internationally
  • Drafting and reviewing contracts
  • Reporting on successes and areas needing improvements

 

 

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Knowledge Skill
Bachelor’s degree in business, marketing or related field. Proficient in Word, Excel, Outlook, and PowerPoint. Ability to manage complex projects and multi-task.
Experience in sales, marketing, property development, contract negotiation or related field. Ability to give and receive feedback Excellent organizational skills.
Strong communication skills and IT fluency. Ability to identify and problem solve Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  Comfortable using a computer for various tasks.

E

Financial Assistant

REPORTS TO: Financial Manager

LOCATION: Sandton

JOB DESCRIPTION

  • Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
  • Perform routine calculations to produce analyses and reports as requested by the finance manager.
  • Help oversee and manage individual accounts.
  • Create, send, and follow up on invoices.
  • Review and adhere to department budgets.
  • Collect and enter data for various financial spreadsheets.
  • Review and audit financial statements and reports ensure all calculations and data entries are correct.
  • Reconcile any discrepancies or errors identified by conversing with employees and/or clients.
  • Report any troubling discoveries or suspicion of wrongdoing to the proper authorities.
  • Collect information for and prepare payroll payments for employees.
  • Assist the financial Manager in creating financial reports on a regular basis.
  • Adhere to the company’s or organisation’s financial policies and procedures.
  • Answers question and provide assistance to stakeholders, customers, and clients as needed.
  • Attend finance department and company-wide meetings, sometimes assisting with financial reporting to managers and senior executives.
  • Suggest changes or improvements to increase accuracy, efficiency, and cost reductions.

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Knowledge Skill
Associate’s or bachelor’s degree in business, finance, accounting, or a related field familiarity with business principles and practices integrity
excellent mathematical skills computer skills, particularly with spreadsheets and calculation software honesty
understanding of data privacy standards customer-service skills
solid communication skills, both written and verbal

superior attention to detail

 

organisational skills
planning skills
problem-solving skills
analytical skills
critical thinking skills

 

E

Financial Manager

REPORTS TO: Chief Executive Officer

LOCATION: Sandton

JOB DESCRIPTION

Responsibility

Duties

  • providing and interpreting financial information
  • monitoring and interpreting cash flows and predicting future trends
  • analysing change and advising accordingly
  • formulating strategic and long-term business plans
  • researching and reporting on factors influencing business performance
  • analysing competitors and market trends
  • developing financial management mechanisms that minimise financial risk.
  • conducting reviews and evaluations for cost-reduction opportunities
  • managing financial accounting, monitoring and reporting systems
  • liaising with auditors to ensure annual monitoring is carried out.
  • producing accurate financial reports to specific deadlines
  • managing budgets
  • supervising staff
  • keeping abreast of changes in financial regulations and legislation.

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Skill

Degree in Finance/Accounting or related (essential)/CIMA advantageous. Post degree advantageous

Commercial and business acumen

Certified Public Accountant (CPA) license (essential)

Excellent communication and presentation skills

5 years of work experience as a Finance Manager (essential).

An analytical approach to work

Thorough understanding of Generally Accepted Accounting Principles (GAAP).

High numeracy and sound technical skills

Problem-solving skills and initiative

Negotiation skills and the ability to influence others.

Strong attention to detail and an investigative nature

The ability to balance the demands of work with study commitments.

Good time management skills and the ability to prioritise.

The ability to work as part of a team and to build strong working relationships.

The capacity to make quick but rational decisions.

The potential to lead and motivate others.

Excellent IT skills.

 

E

Business Development Consultant

REPORTS TO: Business Development Manager

LOCATION: Sandton. However, there will be a requirement to work at various sites from time to time.

JOB DESCRIPTION

Responsibilities

  • Generating leads to set up appointments with potential clients to establish rapport and present our products/services.
  • Stay abreast of new market initiatives.
  • Researching organizations and individuals to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Finding and developing new markets and improving sales.
  • Attending conferences, meetings, and industry events.
  • Developing quotes and proposals for clients.
  • Developing goals for the development team and business growth and ensuring they are met.
  • Training personnel and helping team members develop their skills.
  • Developing growth strategies and plans
  • Managing and retaining relationships with existing clients
  • Increasing client base
  • Having an in-depth knowledge of business products and value proposition
  • Writing business proposals
  • Negotiating with stakeholders
  • Identifying and mapping business strengths and customer needs
  • Researching business opportunities and viable income streams
  • Following industry trends locally and internationally
  • Drafting and reviewing contracts
  • Reporting on successes and areas needing improvements

 

 

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Knowledge Skill
Bachelor’s degree in business, marketing or related field. Proficient in Word, Excel, Outlook, and PowerPoint. Ability to manage complex projects and multi-task.
Experience in sales, marketing, property development, contract negotiation or related field. Ability to give and receive feedback Excellent organizational skills.
Strong communication skills and IT fluency. Ability to identify and problem solve Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  Comfortable using a computer for various tasks.

E

Sales Consultant

              Performance Statement:

The sales consultant must ensure that all members/non-members receive exceptional service, and
that all duties are performed to the best of his/her ability and according to the company’s standard
policies and procedures.

LOCATION: Johannesburg CBD

KEY PERFORMANCE AREAS:

1. Product Knowledge
• Ensure that you have a full working understanding of all TG products in your facility and can
demonstrate their safe and effective use.
• Ensure you have a full working understanding of the TG myWellness Cloud and can demonstrate
how the user site works
• Demonstrate a complete understanding of the products you are selling and all prices and
promotions that are underway

2. Achievement of monthly sales target
• Achieve 100% of the monthly sales target as set by your Club manager

3. Achievement of Daily/Weekly/Monthly Sales Activity Targets
• Achieve daily New Leads as per the target set by your Club manager
• Achieve daily New Contacts as per the target set by your Club manager
• Achieve daily Appointments as per the target set by your Club manager
• Complete daily presentations as per the target set by your Club Manager
• Achieve daily referral target set by your Club General Manager

4. Accuracy of the sign-up process
• Ensure that all new members are booked for assessment & do your follow up with member 7 days after
assessment.
• Ensure every new member completes an PPHSQ & aspiration map at the point of sale
• Ensure all supporting documents are received, all contracts are signed and fully compliant before GM signoff & relevant fees are collected (IE Joining Fee)
• Have a full understanding of the risk triage system and can explain this to a new member
• Demonstrate a complete understanding of the member management system & Debit order systems and
how to load a new member onto the system accurately

5. General Member Service
• Always acknowledge by standing up, smile and greet members
• Provide an excellent initial impression of the Company
• Respond promptly to customer’s needs and requests for service and assistance
• Meet commitments (IE: on time for appointments & Presentations)

6. Communication / Interpersonal Skills
• Communication skills – effectively communicates to provide information, gains understanding and
promotes effective working relationships

• Teamwork – Works co-operatively with others on the team
• Comfortable in liaising with people within and outside of the team

Knowledge Skills Attributes
Grade 12 Gathers and analyses
information skillfully
Pursues training and
development opportunities
Numeracy skills Ability to use initiative Strives to continuously
build knowledge
• 1-2 years working
experience as a sales
consultant
Friendly, clear and
confident communication
skills
Supports everyone’s
efforts to succeed
Computer literacy Strong interpersonal skills Professional and well
groomed appearance
Good listening skills Ability to promote a fit and
healthy company image
Diplomacy in handling irate
people
Ability to work
independently and under
pressure
Punctual
Reliable
Honesty

E

Club General Manager

              Performance Statement:

The club manager will have to take full responsibility for the management of the operations and sales of the club to ensure the club operates as a successful business unit.

LOCATION: Johannesburg CBD

KEY PERFORMANCE AREAS:

1. Manage income and expenses to budget
• Manage various expenses to its budgeted monthly figure.
• Control salaries within budget
• Approve and control expenses
• Manage all admin procedures

2. Manage the services the club offers
Group Training
o Ensure confirmation of Group Training timetable / classes
o Ensure level of instruction is of highest quality and classes have maximum participation.
o Special event classes and theme classes are non-negotiable
o Arrange sponsorship for these classes.
Fitness
o Manage Wellness coaches/ member induction program/ member retention strategy.
o Schedule part time/casual instructors.
o Manage the coaching programme
o Deliver monthly reports to clients
Reception
o Manage reception staff and ensure there is always full team.
o Manage access control.
o KRS management
Personal Training
o Manage contract agreement
o Ensure full team as per score card

3. Manage facilities
• Ensure equipment is in good working order, manage a preventative maintenance programme.
• Send all maintenance reports on time to the national facilities manager.
• Follow up on all services supplied by outside suppliers.
• Manage cleaning staff and the control, storage and ordering of cleaning consumables and chemicals.
• Ensure club’s always clean and would pass Health and Safety inspection.
• Schedule MOD shifts and ensure MOD are properly trained.
4. Members
• Ensure clean, well maintained facility for members.
• Deal with member queries successfully and timeously.
• Exceed member’s expectations at all times.
• Set up events and challenges
• Deal with all cancellation requests
• Deliver regular service training to all staff

5. Manage Human Resources
• Recruit, train, develop and discipline staff

6. Reports
• Complete reports, upload reports, ensure GT timetable, staff photos, new PT info, events and promos are
all updated on website.
7. Personal development and training
• Continued education and up skilling.

8. Sales
Manage daily activity to achieve daily goals
Assist team with lead generation
Plan marketing and lead generation activities
Ensure that monthly sales targets are achieved
Quality assure all sales completed
Do accurate commission calculations

Knowledge Skills Attributes
Grade 12 Friendly, clear and
confident communication
skills
Professional and wellgroomed appearance
At least 3-5 years
working experience in
operations management
(preferably in Fitness
industry)
Diplomacy in handling
irate people
Ability to work independently
and under pressure
A qualification in
operations management
Numeracy skills Ability to use initiative
Computer literate and
competent in MS Office
• Computer literacy A willingness to learn
Very effective
organizational skills and
planning skills
Punctual

Stress management skills

Time management skills

Own reliable transport
Problem solving skills
Interpersonal skills to deal
with staff and customer
Gather and analyze
information skillfully

E

Wellness Coach

TYPE: half day job

              Performance Statement:

It is the objective of the Wellness Coach to assist members in reaching the goals they have set themselves when joining the club. The fitness team needs to take ownership of the member, ensuring safe and effective exercise at all times, and is responsible for the member throughout his/her membership at the club.

LOCATION: Parktown

KEY PERFORMANCE AREAS:

1. New Member Induction

· Groups

o Conduct group induction sessions

o  Demonstrate the use of the equipment on the circuits

o  Record the member’s sets/reps/load on the exercise card

· One-on-One

o  Conduct one-on-one induction classes

o  Demonstrate the use of the equipment in the circuit

o  Record the member’s sets/reps/load on the exercise card

· Existing Members

o  In your professional capacity, select an appropriate exercise program card for the member (red, green or blue).

o  Show the member how to do the various exercises prescribed on the program safely and effectively prescribing the sets, repetitions and weights.

o  Evaluate the member’s progress on the exercise program and upgrade the member’s program (sets, reps, weights) if and when required to ensure progression.

o  Evaluate the member’s progress and issue the member with a new card if and when his/her progression on the program warrants it.

2. Classes

· Conduct classes

3. Maintenance

· Assist the preventative maintenance program

· Assist the maintenance operator with general maintenance in the club (if applicable)

· Do daily checks of the equipment

· Report all out of order equipment immediately via applicable reporting systems

4. Opening and Closing Shifts

· Open and Close the club as per shift roster.

· Ensure and maintain that opening and closing shift procedures are adhered to.

5. General

· Supervise member’s use of equipment to ensure the member exercises safely and effectively.

· May be required to stand in for manager when he/she is not in club.

· Enforce club rules and regulations.

· Handle member complaints and suggestions in such a manner as to ensure good member service.

· Maintain an excellent working relationship with fellow staff members.

· Ensure an excellent level of service to every member of the club.

Knowledge Skills Attributes

· Grade 12

· At least 1-2 years

working experience

· A relevant accredited

fitness qualification

· CPR Qualification

· Ability to work independently and under pressure

· Ability to use initiative

· Strong interpersonal skills

· Good listening skills

· Diplomacy in handling irate people

· Professional and well groomed appearance

· Ability to promote a healthy and fit company image

· A willingness to learn

· Punctual

E

Receptionist

              Performance Statement:

The receptionist must ensure that all members/non-members receive exceptional service, and that all duties are performed to the best of his/her ability and according to the company’s standard policies and procedures.

LOCATION: Sandton

KEY PERFORMANCE AREAS:

  1. Member Service
  • Always acknowledge, smile and greet members
  • Respond promptly to customer’s needs and requests for service and assistance
  • Solicit customer feedback to improve service
  • Meet commitments
  • Focus on solving conflict
  • Gather and analyse information skillfully
  • Provide an excellent initial impression

 

  1. Operate the telephone system
  • Answer the telephone within 3 rings
  • Handle the call professionally and according to company telephone policy
  • Take accurate detailed messages and ensure it is given to the necessary staff member

 

  1. Control Access
  • Ensure that each member entering the club is a valid member.
  • In case of a query with the membership, override the member with the relevant override procedure and resolve the query.
  • In the case of a visitor to the club, ensure he/she fills in the Guest Register form and override the visitor with the relevant override procedure.
  • Ensure Covid protocols are followed for access.

 

  1. Processing of payments
  • Take, receipt and process payments according to the standard system and procedure.

 

  1. Opening and Closing the Club
  • Opening and Closing the club as per reception shift roster.
  • Ensure and maintain club opening and closing procedures are adhered to.

Knowledge Skills Attributes
  • Grade 12
  • 1-2 years working experience as a receptionist
  • Numeracy skills
  • Computer literacy
  • Gathers and analyses information skillfully
  • Ability to use initiative
  • Friendly, clear and confident communication skills
  • Strong interpersonal skills
  • Good listening skills
  • Diplomacy in handling irate people
  • Pursues training and development opportunities
  • Strives to continuously build knowledge
  • Contributes to building a positive team spirit
  • Supports everyone’s efforts to succeed
  • Professional and well groomed appearance
  • Ability to promote a fit and healthy company image
  • Ability to work independently and under pressure
  • Punctual
  • Reliable
  • Honesty

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