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Zenzele Fitness are leaders in Wellness – we bring together tech, health and joy into a fully integrated holistic solution to provide a best-in-class experience for our clients. This is only possible with our dedicated and united team. Together we work hard, laugh and push our industry to new levels.

contact recruitment@zenzelefitness.co.za  (with job title) or click the button below.

 

Current Open Positions (see below for details):

  • Financial Manager – Sandton
  • Business Development Consultant – Sandton
  • Sales Consultant – Braamfontein / Sandton
  • Personal Trainer – Sandton
  • Wellness Coach  – Sandton
  • Receptionist – Sandton
E

Personal Trainer

REPORTS TO: Financial Manager

LOCATION: Sandton

JOB DESCRIPTION

  • Exercise Science Diploma/Degree
  • Personal training certification
  • 3-5 years’ experience
  • Nutrition qualification
  • Must have own reliable transport

 

E

Financial Manager

REPORTS TO: Chief Executive Officer

LOCATION: Sandton

JOB DESCRIPTION

Responsibility

Duties

  • providing and interpreting financial information
  • monitoring and interpreting cash flows and predicting future trends
  • analysing change and advising accordingly
  • formulating strategic and long-term business plans
  • researching and reporting on factors influencing business performance
  • analysing competitors and market trends
  • developing financial management mechanisms that minimise financial risk.
  • conducting reviews and evaluations for cost-reduction opportunities
  • managing financial accounting, monitoring and reporting systems
  • liaising with auditors to ensure annual monitoring is carried out.
  • producing accurate financial reports to specific deadlines
  • managing budgets
  • supervising staff
  • keeping abreast of changes in financial regulations and legislation.

STRONG COMMUNICATION AND ORGANISATIONAL SKILLS

Qualification Skill

Degree in Finance/Accounting or related (essential)/CIMA advantageous. Post degree advantageous

Commercial and business acumen

Certified Public Accountant (CPA) license (essential)

Excellent communication and presentation skills

5 years of work experience as a Finance Manager (essential).

An analytical approach to work

Thorough understanding of Generally Accepted Accounting Principles (GAAP).

High numeracy and sound technical skills

Problem-solving skills and initiative

Negotiation skills and the ability to influence others.

Strong attention to detail and an investigative nature

The ability to balance the demands of work with study commitments.

Good time management skills and the ability to prioritise.

The ability to work as part of a team and to build strong working relationships.

The capacity to make quick but rational decisions.

The potential to lead and motivate others.

Excellent IT skills.

 

E

Sales Consultant

              Performance Statement:

The sales consultant must ensure that all members/non-members receive exceptional service, and
that all duties are performed to the best of his/her ability and according to the company’s standard
policies and procedures.

LOCATION: Braamfontein / Sandton

KEY PERFORMANCE AREAS:

1. Product Knowledge
• Ensure that you have a full working understanding of all TG products in your facility and can
demonstrate their safe and effective use.
• Ensure you have a full working understanding of the TG myWellness Cloud and can demonstrate
how the user site works
• Demonstrate a complete understanding of the products you are selling and all prices and
promotions that are underway

2. Achievement of monthly sales target
• Achieve 100% of the monthly sales target as set by your Club manager

3. Achievement of Daily/Weekly/Monthly Sales Activity Targets
• Achieve daily New Leads as per the target set by your Club manager
• Achieve daily New Contacts as per the target set by your Club manager
• Achieve daily Appointments as per the target set by your Club manager
• Complete daily presentations as per the target set by your Club Manager
• Achieve daily referral target set by your Club General Manager

4. Accuracy of the sign-up process
• Ensure that all new members are booked for assessment & do your follow up with member 7 days after
assessment.
• Ensure every new member completes an PPHSQ & aspiration map at the point of sale
• Ensure all supporting documents are received, all contracts are signed and fully compliant before GM signoff & relevant fees are collected (IE Joining Fee)
• Have a full understanding of the risk triage system and can explain this to a new member
• Demonstrate a complete understanding of the member management system & Debit order systems and
how to load a new member onto the system accurately

5. General Member Service
• Always acknowledge by standing up, smile and greet members
• Provide an excellent initial impression of the Company
• Respond promptly to customer’s needs and requests for service and assistance
• Meet commitments (IE: on time for appointments & Presentations)

6. Communication / Interpersonal Skills
• Communication skills – effectively communicates to provide information, gains understanding and
promotes effective working relationships

• Teamwork – Works co-operatively with others on the team
• Comfortable in liaising with people within and outside of the team

Knowledge Skills Attributes
Grade 12 Gathers and analyses
information skillfully
Pursues training and
development opportunities
Numeracy skills Ability to use initiative Strives to continuously
build knowledge
• 1-2 years working
experience as a sales
consultant
Friendly, clear and
confident communication
skills
Supports everyone’s
efforts to succeed
Computer literacy Strong interpersonal skills Professional and well
groomed appearance
Good listening skills Ability to promote a fit and
healthy company image
Diplomacy in handling irate
people
Ability to work
independently and under
pressure
Punctual
Reliable
Honesty

E

Fitness Instructor

              Performance Statement:

It is the objective of the Fitness Instructor to assist members in reaching the goals they have set themselves when joining the club. The fitness team needs to take ownership of the member, ensuring safe and effective exercise at all times, and is responsible for the member throughout his/her membership at the club.

LOCATION: Sandton

KEY PERFORMANCE AREAS:

1. New Member Induction

· Groups

o Conduct group induction sessions

o  Demonstrate the use of the equipment on the circuits

o  Record the member’s sets/reps/load on the exercise card

· One-on-One

o  Conduct one-on-one induction classes

o  Demonstrate the use of the equipment in the circuit

o  Record the member’s sets/reps/load on the exercise card

· Existing Members

o  In your professional capacity, select an appropriate exercise program card for the member (red, green or blue).

o  Show the member how to do the various exercises prescribed on the program safely and effectively prescribing the sets, repetitions and weights.

o  Evaluate the member’s progress on the exercise program and upgrade the member’s program (sets, reps, weights) if and when required to ensure progression.

o  Evaluate the member’s progress and issue the member with a new card if and when his/her progression on the program warrants it.

2. Classes

· Conduct classes

3. Maintenance

· Assist the preventative maintenance program

· Assist the maintenance operator with general maintenance in the club (if applicable)

· Do daily checks of the equipment

· Report all out of order equipment immediately via applicable reporting systems

4. Opening and Closing Shifts

· Open and Close the club as per shift roster.

· Ensure and maintain that opening and closing shift procedures are adhered to.

5. General

· Supervise member’s use of equipment to ensure the member exercises safely and effectively.

· May be required to stand in for manager when he/she is not in club.

· Enforce club rules and regulations.

· Handle member complaints and suggestions in such a manner as to ensure good member service.

· Maintain an excellent working relationship with fellow staff members.

· Ensure an excellent level of service to every member of the club.

Knowledge Skills Attributes

· Grade 12

· At least 1-2 years

working experience

· A relevant accredited

fitness qualification

· CPR Qualification

· Ability to work independently and under pressure

· Ability to use initiative

· Strong interpersonal skills

· Good listening skills

· Diplomacy in handling irate people

· Professional and well groomed appearance

· Ability to promote a healthy and fit company image

· A willingness to learn

· Punctual

E

Receptionist

              Performance Statement:

The receptionist must ensure that all members/non-members receive exceptional service, and that all duties are performed to the best of his/her ability and according to the company’s standard policies and procedures.

LOCATION: Sandton

KEY PERFORMANCE AREAS:

  1. Member Service
  • Always acknowledge, smile and greet members
  • Respond promptly to customer’s needs and requests for service and assistance
  • Solicit customer feedback to improve service
  • Meet commitments
  • Focus on solving conflict
  • Gather and analyse information skillfully
  • Provide an excellent initial impression

 

  1. Operate the telephone system
  • Answer the telephone within 3 rings
  • Handle the call professionally and according to company telephone policy
  • Take accurate detailed messages and ensure it is given to the necessary staff member

 

  1. Control Access
  • Ensure that each member entering the club is a valid member.
  • In case of a query with the membership, override the member with the relevant override procedure and resolve the query.
  • In the case of a visitor to the club, ensure he/she fills in the Guest Register form and override the visitor with the relevant override procedure.
  • Ensure Covid protocols are followed for access.

 

  1. Processing of payments
  • Take, receipt and process payments according to the standard system and procedure.

 

  1. Opening and Closing the Club
  • Opening and Closing the club as per reception shift roster.
  • Ensure and maintain club opening and closing procedures are adhered to.

Knowledge Skills Attributes
  • Grade 12
  • 1-2 years working experience as a receptionist
  • Numeracy skills
  • Computer literacy
  • Gathers and analyses information skillfully
  • Ability to use initiative
  • Friendly, clear and confident communication skills
  • Strong interpersonal skills
  • Good listening skills
  • Diplomacy in handling irate people
  • Pursues training and development opportunities
  • Strives to continuously build knowledge
  • Contributes to building a positive team spirit
  • Supports everyone’s efforts to succeed
  • Professional and well groomed appearance
  • Ability to promote a fit and healthy company image
  • Ability to work independently and under pressure
  • Punctual
  • Reliable
  • Honesty

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